Cloud Support Engineer

Posted 2 months ago

We are looking for a Cloud Support Engineer to join our partners – a leading Bulgarian technology company which provides Cloud and Support services, Cyber Security and more. Its solutions are being implemented in various spheres like Finance, Healthcare, Insurance, etc. With its headquarters based in Sofia, it operates not only on the Bulgarian market, but also in Europe and North America.

Currently they are in search of a suitable fit to join their team which is working on a cloud – based platform utilized by businesses of all sizes. As a Support Engineer, you would provide assistance to the clients in solving problems occurred during the use of build in cloud environment applications. In this relation, you will collaborate with the Dev team as well as other Support specialists to guarantee quick solution of the issues. Furthermore, you will work on customers’ requests and alerts together with performing monitoring on incident queues while following the established practices.

Here are the key technologies and experience that are required for the role:

Experience with Linux-based environment;
• Well understanding of Networking;
• Familiarity with utilizing monitoring systems;
• Technical support background as well as descent customer service skills;
Excellent command of English, written and spoken.

As a part of their team, you can take advantage of the career development opportunities while working from home. Employees could also benefit from different discount options in various retails. The company conducts on-site trainings, team buildings and sports tournaments.

If you believe this might be the right position for you, let us know by sending us your recent CV in English and we would love to tell you more about it!

If shortlisted, we will contact you with more details for further discussion of this job opportunity.

Impact HR Ltd. is a licensed Recruitment Company from the National Agency of Employment with permanent license No. 2150/08.11.2016

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